Few services are more challenging than serving customers, especially, at a busy restaurant on a peak day and a rush hour. There is a high possibility of waiters missing out on attending a customer or catering to some of their demands. Such negligence is expected in a service business, to an extent. However, the repercussions caused by unhappy, unsatisfied customers in the food business can lead to a revenue setback pretty quick.
The right restaurant poin of sale system (POS), however, can help restaurant operators minimise such oversights, even minior ones, to near zero by enabling waiters to work much more efficiently. With POSeBill point of sale app, waiters can take orders on their handheld devices – smartphones, tablet, or an iPad – right at the table. This helps in servicing customers quickly, leading to increased table turnarounds.
How POSeBill erases confusion in a busy restaurant
1. Using POSebill, since a waiter can take orders instantly on his or her handheld device against the customer’s name or number, the table being served gets blocked.
2. The kitchen staff can view the item ordered through the KOT in real time.
3. The rest of the staff can view the items ordered against the tables.
4. In such a scenario, it is highly unlikely that the smallest of items or orders go missing from tables.
5. The bill is self-generated on the POSeBill point of sale app.
Some smart features of POSeBill that eliminate human errors right at the table:
